"AWESOME!!! GREAT experience. Highest quality workmanship, professionalism. EXCELLENT!!! Thank you" M . F from Suffolk, VA on March 26th, 2016 (5 / 5)
"Tim installed my tankless hotwater heater a few years back and I have him come every year to do the yearly check and flush of the system. I emailed to make the appointment and was quickly contacted to set an appointment. They were very accomidating to meeting my day as that was a day that would have off. Tim came himself and promptly went to work and flushed the tank and checked the waterheater. I will always recommend Fitch Specialties." E . M from Virginia Beach, VA on March 14th, 2016 (5 / 5)
"I can't say enough GREAT things about this company and the owner. They always go above and beyond every time they complete a repair job for us. We highly recommend them!!! Thank you so VERY much!" M . F from Suffolk, VA on February 29th, 2016 (5 / 5)
"Arrived within the service window, explained what was going to be done and reported the results / observations. Good experience." M . T from Chesapeake, VA on February 27th, 2016 (5 / 5)
"I have a Rannai Tankless natural gas hot water system. I called for service because an issue with not hot enough water at the taps. I explained the situation to Melissa and she instructed me on some things that I could try before they sent a tech out. I tried them but did not work. Tim called me back and we spoke for several minutes and came up with a common event that could cause the issue.( nothing to do with the tank-but affected the hot water at the faucets) I tried it and immediately solved the issue. I can only say that if this is what they do for new callers, I would trust them 100% for their knowledge and professionalism. Rannai should be proud to have this company as an authorized service contractor. This makes the ownership of the Rannai product even better than I have experienced over the last 7 years." K . S from Virginia Beach , VA on December 17th, 2015 (5 / 5)
"Tech's were courteous and answered all my questions. They cleaned up site when finished." W . B from Virginia Beach, VA on October 16th, 2015 (5 / 5)
"After several days without hot water I was fortunate enough to locate Fitch Specialties and could not have had a better experience. I was able to get help over the phone right away and a next day appointment with the promise that the situation would be resolved that day. They arrived on time, were extremely professional and diligent in their work, and delivered a top quality product and experience from start to finish ... I couldn't be happier or give a stronger endorsement!" P . H from Williamsburg, MD on October 13th, 2015 (5 / 5)
"The usual servicing call performance from you guys which is always good. Very cordial representatives, all business.
Don Buchholz" D . B from Chesapeake, VA on September 14th, 2015 (5 / 5)
"Fitch Specialties is awesome! Over the last several years we've contracted with them to install a Rinnai tankless water heater, run a gas line to the kitchen to switch to gas cooking appliances, and do the plumbing for a new "touch" faucet and sink following counter replacement. Tim Fitch and his crew are very responsive and do great work - highly recommend them to anyone needing plumbing work or considering home renovation projects!
" D . J from Suffolk, VA on August 24th, 2015 (5 / 5)
"With Fitch Specialties, the customer is always in the loop, no matter what. Top job in the area of communication and skills." R . T from Norfolk, VA on July 22nd, 2015 (5 / 5)