Customer Reviews




Customer Reviews

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$, "My Rinnai water heater went out at the start of a major snow storm. I called Tim at Fitch Specialties and explained that I had a mother with dementia and with the storm approaching I knew it would be a long shot. However, not only did Tim come over, he was able to get my 21 year old tankless heater working enough until I replaced it a week later. Excellent workmanship and customer service. "
from , VA on March 1st, 2025
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5 (5 / 5)
$, "I couldn't ask for better service, workmanship, knowledge and professionalism. I would definitely recommend Fitch Specialties to my family and friends."
from Chesapeake Va, VA on February 13th, 2025
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5 (5 / 5)
$, "Outstanding service and explanation of the process."
from Virginia Beach, VA on January 27th, 2025
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5 (5 / 5)
$, "Great job !!"
from Suffolk, VA on December 27th, 2024
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5 (5 / 5)
$, "Checked out the 61 error code ad answered my questions on service…Mike has always done a great job and represents Fitch Specialties very well"
from Portsmouth, VA on December 18th, 2024
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5 (5 / 5)
$, "Great response and very helpful solving the problem. Very professional."
from Chesapeake , VA on December 13th, 2024
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5 (5 / 5)
$, "Tim is extremely knowledgeable and professional. He and Mike were always on time, respective of our property, both outside and in the crawl space, and we couldn't be happier with the results. I highly recommend Fitch Specialties."
from Virginia Beach, VA on November 13th, 2024
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5 (5 / 5)
$, "Mike was very professional, and very thorough. I would recommend your service to anyone with confidence. "
from Suffolk, VA on October 11th, 2024
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5 (5 / 5)
$, "Outstanding performance and service. Rescued us from bath upgrade that left us with minimal hot water. The remodeling crew couldn't get it fixed but Fitch did. "
from Chesapeake, VA on September 26th, 2024
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5 (5 / 5)
$, "I've been very impressed by the routine maintenance and follow-up from Fitch. My tankless heater is just over one year old, so this was my first opportunity to hire Fitch for the services. Mike arrived when promised for both visits and completed the work as promised. He gave us clear explanations of all the work he did. I am planning to use Fitch in the future."
from , VA on September 13th, 2024
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5 (5 / 5)