Customer Reviews


Fitch Specialties, LLCstarstarstarstarstar4.8 / 5

176 Total Reviews /files/fitchspecialtieslogo_med.jpg757-986-2840$2481 Box Elder Road, Suffolk VA



Customer Reviews

We're Your Local Water Heating Experts


Fitch Specialties, LLC

Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$757-986-28402481 Box Elder Road, Suffolk VA
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg757-986-2840$2481 Box Elder Road, Suffolk VA starstarstarstarstar 4.8 / 5 | 176 Total Reviews

Leave A Review

Rating:


Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Tim and Mike were great at helping us get the hot water heater fixed! Even though the process took a bit long due to part shipping delays they got the work done as soon as the part came in. They were great at explaining what was wrong and kept us informed along the way. Thank you so much for an awesome job! "
from Chesapeake, VA on September 14th, 2021
starstarstarstarstar
5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Outstanding service "
from Suffolk , VA on August 21st, 2021
starstarstarstarstar
5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"I hired Fitchet to clean and service my tankless water heater. The guy who came out showed up 2 hours early, without a ladder. Complained that his truck was in the shop. My tank is in the attic. He acted like he didn't want to do the job. I told him I had a ladder he could use so he agreed. I told him how my water heater would turn from hot to cold while running and would run cold for a long period of time then back to hot. Apparently, he didn't have the equipment to check that out because he didn't. He sat in his truck while something was going on in the attic with the water heater. As he was leaving he said I should see a big improvement and if I didn't it could only be one thing. I ask about the cost of a service call to change that part and he said another $225.00. I guess the part would be a separate cost. I was so disappointed in Fitchet. I always thought they were the premier tankless water heater company in the Hampton Roads area. I still have the problem and it's getting worse. Now it can take 4 minutes or longer for hot water to reach the bathroom upstairs right below the tankless water heater. I wish I had never gotten a tankless water heater! "
from Chesapeake, VA on August 15th, 2021
star
5 (1 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Great job completing annual maintenance. Thank you"
from Suffolk, VA on July 23rd, 2021
starstarstarstarstar
5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Great. Arrived early and fixed the problem. "
from Chesapeake, VA on July 21st, 2021
starstarstarstarstar
5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"I needed a repair to one of the gas fireplace in my home. Now as a businessman I know that service isn't the profit maker sales are so my expectations were not high. I was wrong. With supply chain issues getting the parts from "not here" they stuck with the follow up and kept me in the loop. (Samantha should get 10 stars) The work was excellent and no additional cost was incurred by the several trips that were required. Well done. "
from , VA on June 28th, 2021
starstarstarstarstar
5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Great experience! Professional, polite and fixed all 4 gas fireplaces. Thank you!"
from Windsor, VA on June 15th, 2021
starstarstarstarstar
5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Don’t try calling this company for service over the weekend. They will not come out, will not honor their service program, will not even call you back. Stay away and find another company. "
from Williamsburg, VA on June 13th, 2021
star
5 (1 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Very appreciative that Tim was able to talk with my son about the change we had to make. They came in and did the job, very personable , answered any questions. I’m grateful we got your name for this project . Thank for a quick and efficient job. "
from Carrsville, VA on June 1st, 2021
starstarstarstarstar
5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Technician very professional and friendly. Continues to be a company I can count on."
from Chesapeake, VA on April 20th, 2021
starstarstarstarstar
5 (5 / 5)