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"On time, explained everything clearly. Completed cleaning and maintenance. We know what to do if the fireplace needs a new pilot assembly. " D . H from , VA on December 20th, 2021
5(5 / 5)
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"Great job. Hadn’t been done in a long time. Will be scheduling once a year from now on. " M . S from Virginia Beach, VA on December 14th, 2021
5(5 / 5)
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"I called Fitch Specialties to resolve an issue with my tankless hot water unit. Tim was able to diagnose the issue and provide the most cost effective option to restore hot water to my business. Highly skilled and professional. I will continue to use Fitch Specialties for any future needs. " R . M from Hampton, VA on December 9th, 2021
5(5 / 5)
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"Mike was very personable and professional. He took the time to explain what was happening with our system, what was causing it and what action was required to fix the problem. Very pleased with him." R . W from Chesapeake, VA on December 9th, 2021
5(5 / 5)
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"The receptionist was polite and professional. She called me to remind my appt. The service tech showed up as she told me. The price is better than a local plumbing company." M . R from Norfolk, VA on December 3rd, 2021
5(5 / 5)
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"Thank you for checking out the fireplace that has not worked in over 10 years . I appreciate you Looking for replacement Parts for this Martin fireplace . Hopefully you will find the right one. Thanks Again for coming out . Sharon" S . M from Chesapeake, VA on December 2nd, 2021
5(5 / 5)
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"Fitch Specialties installed a blower in my home gas fireplace. Exceptional service from start to finish.
I scheduled my appointment through Patricia who was courteous and professional. Excellent customer service and follow up.
Mike Bolton was assigned as my technician. He was curteous, knowledgeable and professional. He explained what he was doing throughout the install which put me at ease. Mike's a Class A technician!
Thanks Patricia and Mike for being true professionals at what you do." P . R from Virginia Beach, VA on November 23rd, 2021
5(5 / 5)
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"Tim and Mike were great at helping us get the hot water heater fixed! Even though the process took a bit long due to part shipping delays they got the work done as soon as the part came in. They were great at explaining what was wrong and kept us informed along the way. Thank you so much for an awesome job! " D . A from Chesapeake, VA on September 14th, 2021
5(5 / 5)
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"Outstanding service " A . O from Suffolk , VA on August 21st, 2021
5(5 / 5)
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"Great job completing annual maintenance. Thank you" E . F from Suffolk, VA on July 23rd, 2021